Shipping policy

Velocare Shipping Policy

At Velocare, we are committed to delivering your products quickly, safely, and reliably. Below you’ll find our shipping guidelines and estimated delivery times.

Processing Time
• Orders are processed within 1–2 business days after payment confirmation.

• You will receive a tracking number once your order has been shipped.

Shipping & Delivery Times
We ship worldwide using trusted carriers. Delivery times vary by location:

• USA: 6–12 business days (USPS)

• Canada: 8–10 business days (Canada Post)

• UK: 6–10 business days (Royal Mail)

• Australia: 7–12 business days (Australia Post)

• Europe: 6–15 business days (GLS, DHL, Collissimo, or YUN Express)

• Other International Destinations: 7–15 business days depending on location and carrier

Customs, Duties & Taxes
• Customers are responsible for any customs fees, import duties, or local taxes required by their country.

• Some European countries may apply VAT, which is not included in the listed prices.

Tracking & Support
• All shipments include a tracking number.

• If your order does not arrive within 20 business days, please contact us at support@velocare.com so we can investigate.

Important Notes
• Delivery times are estimates and may be affected by customs delays, weather conditions, or peak-season demand.

• We do our best to ensure your order arrives as quickly and smoothly as possible.